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THE TERMS AND CONDITIONS WHICH ARE SET OUT BELOW DO NOT AFFECT THE STATUTORY RIGHTS WHICH YOU HAVE AS A CONSUMER
| OUR REFUND POLICY | | | Delivery
We would hope to deliver your order within 21 days of receiving your order. If any substantial delay is anticipated or encountered you will be contacted and advised of the expected delivery date,altermatively a refund will be offered In the event that we are unable to supply the products you wish to purchase and/or in the event you do not wish to purchase any suggested alternative products (where your first choice is unavailable), we will refund in full any payment which you have forwarded.
Stock
From time to time stock shortages do occur, In these circumstances you will be contacted and we will discuss possible alternative products. At this time you can decide whether or not to purchase the alternative products suggested, or request a refund
Quality
We aim to supply all our products in the best of condition. We are highly committed to customer satisfaction. If you are not satisfied with the condition of the items we supply, we would ask that you contact as us using either our order hotline or via the contact us page of the website. We will investigate your dissatisfaction as quickly as possible and provide a full refund within 21days of the completion of our investigation | Payment for your order is to be made by cheque made payable to "JDS Components". Where you order items using the postal system you must forward the payment in full inclusive of any delivery charge with your order. If you order on-line, upon receipt we will email confirmation of your order. We would then ask you to post a cheque in payment for the full amount (inclusive of delivery charge) the postal address to send to will be confirmed in the email you receive In the event that you are not satisfied with your product, or if you should need to contact us for any other reason you can do so via the contact us page on the website. |